Terms and conditions of use
Return Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, we've made the return process super easy.
How long do I have before making a return, and do I have to pay for shipping?
1. You have a max of 30 days to make returns. You must send back and postmark your return packages within 30 days after the purchase date. No returns made after 30 days from the purchase date will be accepted.
2. Shipping is free on your 1st return for any order. You must use the shipping label we provide (See "How do I make a return?" section for details), then send back and postmark the package within 30 days from the purchase date.
3. After you have already returned items from an order but would like to make additional returns for additional items, you must do so within 30 days of the purchase date. There are two ways:
① you can use the shipping label we provided and pay a $ 5 shipping fee , which will be deducted from your refund.
② you can use your own shipping method and at your own cost.